What is studio furniture?
Studio furniture is a specialized niche of the furniture-custom cabinet market. Pieces made are one-of-a-kind, or limited edition, and are built in smaller scale shops with few or no employees. Evidence of the makers mark is present not only in style, but also in workmanship. Studio furniture is difficult to mass produce due to the high level of detail and attention, necessary in creating the work by hand.
Is TWS furniture free of toxins?
Toxic free materials and building practices are used as often as possible. MDF (pressed board) typically contains arsenic and formaldehyde, and can off gas for up to 5 years. Therefor it is not used in any projects. Non-toxic, white glue is used for construction, while shellac, plant based oils, and bees wax, are primarily used for finishes. By using hand tools to accomplish a majority of the work and employing a strict waste management policy, a smaller foot print is created in all steps from design to completion.
How do custom orders work?
First, a complimentary consultation will be held, either by phone or in person where stories, inspirations, values, needs, and budget are discussed. The consultation will then be reflected on while inspiring sketches are created. A look at the sketches and a smoothed out design will then take place and a $100 design fee will be required at this time- which goes toward the cost of your project. Then, a few days are devoted to creating mock-ups, sourcing possible materials, working out the project cost, and estimating a time for completion.
Once the consumer has signed off on the final design, work will begin and 50% of the total project cost is required in advance. During the actual building of the piece/project, scheduled meetings at the studio can be arranged and are encouraged! If this is not possible, emailed images of the work in progress can be provided. Thank you, TWS looks forward to discussing how to make a unique piece of furniture, cabinets, or interior design projects just for you!
What type of guarantee does TWS provide?
Terroir Wood Studio presents the original purchaser of the product a limited 1 year warranty against defects in material or workmanship. Wood is a living material and checks are not considered a defect. This warranty only covers defects from normal household use and conditions. Non-residential use is not covered under this warranty.
The warranty does not include damage from misuse, neglect, incorrect maintenance, and abuse or application of any after factory applied treatment. Common causes of damage: Heat directly applied to surfaces, direct sunlight for prolonged periods, cyclic changes in temperature and humidity, and liquid spills if promptly not removed. Please, see care instructions for further information on how to care for your furniture.
In order to be eligible for service under this warranty you must sign the warranty accompanying your Terroir Wood Studio Furniture and return within 30 days of receiving your Terroir Wood Studio Furniture purchase. This warranty begins on the day of purchase. In the event that a problem arises from a defect during the warranty time, your product will be repaired without charge except for any cost incurred to transport the product to and from Terroir Wood Studio. Prior to any repair, the item must be inspected by an authorized representative of Terroir Wood Studio.